Frequently Asked Questions (FAQ)

Membership Questions...

Level One Membership ($50/month) / CSC Membership ($100/month)

Do I have to hold an active membership to participate?

A minimum "LEVEL ONE" Membership ($50/mo) is required for any guest participating in private lessons with any of our CSC instructors.

What does my "CSC Membership" include?

Our CSC Membership includes unlimited cage reservations and open sessions, as well as discounted camps, clinics, academies, and $10 off private lessons.

What does my "Level One Membership" include?

Our Level One Membership includes discounted cage rentals, open sessions, camps, clinics, and academies. This monthly fee is required for lesson clients unless you are a TC player or you hold an active CSC membership.

Billing Questions...

Billing, Statements, Payment Information, etc

How can I access my monthly statements?

Log into our mobile app (Team Coastal) and select the 'profile' tab, then the 'statements' tab.

When will my account be charged for my membership and activities?

Memberships are auto-billed on the 1st of each month and activities (open sessions, lessons, camps, clinics, academies) are billed at the time of service. If for any reason you have a past due balance on your account, this balance will be charged on the 1st of the month following the activity.

How can I update my payment method?

Log into our mobile app (Team Coastal) and select the 'profile' tab, then the 'payment methods' tab, then the 'add a new payment method' tab.

*No refunds will be issued, however, we do offer Coastal Credit to be used on any offerings at Coastal...Credits expire 12 months after the date of issue.